Drawbacks can include miscommunication, lack of oversight, Developers and Marketers’ skill level issues, inconsistent service delivery, lack of innovation and security concerns. Communication issues include misunderstanding of accepted practices and policies, setting expectations and managing the partner relationship.

We already have standard training programs prepared for onboarding new talent and for continuous learning when required. But one size does not fit all, and you will want to ensure the training is tailored to what makes your company unique. The first step is to make your new outsourced Cesath team feel like a part of your company. This can be done by:

• Sharing brand guidelines and values
• Ensuring the Cesath team can access your knowledgebases
• Implementing a process to update Cesath talent on any new technology or products you introduce

Absolutely not. All the developers and marketers augmented to your organization via Cesath will completely belong to your organization. Unless requested driving feedback will according to your needs. However, if the partner model you working with us involves us actively working with you to improve your products and digital marketing efforts we will collect, analyze and help you drive feedback. For example, you may discover product defects faster or find opportunities to develop new features that are the most requested. You may also be able to help your marketing teams improve campaign messages, eliminate speed bumps in your sales process or show your content teams what self-help content would be most beneficial to produce.

The answer is, “It depends.” While the size of an organization’s budget or its headcount may place some limits on whether hiring outsources development and marketing talent is feasible or desirable, what matters most in determinations of outsourcing is your organizations goals, and strategy toward meeting those goals. Here are some questions to consider, which will help you decide whether outsourcing your product development or marketing is the right choice.

• What role does product development/marketing Play in Your Organization’s Strategy?
• How Much Do You Value Security?
• If You Have Internal software engineers and marketers, How Are They Utilized?

Outsourcing is a great way to free time and resources, while still maintaining the quality your business is known for. With the right outsourcing provider, you can be confident that your KPIs will stay on target without compromising customer satisfaction. Your partner should have a good understanding of your corporate values and culture, as well as an appropriate level of expertise. When all three are met, outsourcing will give you high-quality work and even exceed your expectations.

You need to have a clear understanding of what you're spending on development or marketing to see if outsourcing could be a cost-saving alternative. Remember not to overlook the two big factors that are often pushed aside: technical and cultural implications. One way to lessen objections is by involving stakeholders from IT and HR when you plan your shift to outsourcing from the very beginning. Another overlooked aspect is having a clear, concise timeline and phased approach for transitioning to the end state you desire. This will ensure that approvals and implementations go smoothly in the long run.

Ask yourself, is the service our core competency? Or have we reached a point in our growth trajectory where scaling teams that are not in your core business will take focus away from our main mission? When it becomes crucial to focus on your growth strategy and reduce costs, it’s time to outsource your business process, customer care and tech support. One of the first signs of trouble is that you are experiencing growth and having difficulty scaling or increasing staff for functions like IT, new product development, research and development, marketing and quality control teams. Another sign could be that you don’t have the required expertise, or the number of resources required to build a team for a new digital product development, or it could even be that it is a research and development product that is risky to undertake.

Start with their location. Where will the services be delivered from? Next define how you want to interact with your outsourcing provider – will you be hands-on and communicate frequently, or would you rather “set it and forget it”? Lastly, choose a firm that is compatible with your corporate culture. 

You can be certain that your confidential and privacy data will always be kept secure. We guide our customers through security measures by 

1. signing a non-disclosure agreement
2. engaging in a non-disclosure bond with employees
3. restricting our systems from external storage devices (Floppy/CD drives/USB ports)
4. having 'anti-virus' software implemented at both the server and client level, and e) ensuring that all of our systems are password protected.

Yes. We use the most stable versions of software, technology and infrastructure and can upgrade or downgrade according to your requirements. By outsourcing you can save on investing on expensive software and technology.

Yes. We sign non-disclosure agreements and service level agreements for every customer who outsources to Cesath